Frequently Answered Questions


If you don't see an answer to your question below, check the Clickers@UD project site. If you need access to the site contact us for prompt assistance.


Can I use my original i>clicker?

Yes. Both the original i>clicker and i>clicker2 remotes can be used to respond to multiple choice (A-E) questions. Indicators suggest that the vast majority of clicker questions will remain multiple choice even when text and numeric entry is an option. We anticipate the original i>clicker will be in circulation on campus for several years. Instructors are encouraged to follow the strategies recommended for classes with a blend of devices.


How much does an i>clicker2 cost?

At the UD Bookstore i>clicker2 costs range from $49.30 for new remote purchases to $24.65 for used remote rentals for a semester. The i>clicker2 is often bundled with a textbook at a reduced price. The i>clicker2 can be used in all of your classes using this technology. Check the UD Classifieds for student-to-student sales.

How do I register my clicker?

i>clicker packaging and labels that encourage purchasers to register at Students at the University of Delaware should NOT follow that instruction. If your instructor uses Sakai, login and register using the i>clicker link on the left-hand menu. Registering your clicker relates that clicker to you in every course where instructors are using both Sakai and i>clickers. See these instructions if you have any questions. One registration will relate that clicker to you in all courses using i>clicker and Sakai. If your instructor doesn't use a course management system, or uses Canvas, they'll run the Roll Call feature during class.

I have two classes using clickers. Can I use the same one

Yes, you can use the same clicker in multiple classes.

Your instructor said there's a problem with your i>clicker registration in Sakai. What should you do?

Unregister any clickers you don't currently own through the tool in Sakai. Watch this video to understand the problem and how to fix it.
I can't make it to class on a day we're using clickers. Can I give it to my friend and have them vote for me?

Absolutely not. The University of Delaware's Code of Conduct pretaining to Academic Honesty specifically addresses this situation in section C. Cheating, articles v and vi.

I have a roommate with a clicker and now I don't know which one is mine. How can I tell?

Check the device ID number on the label on the back of the clicker. If your instructor uses Sakai, login and see which device is yours. Consider labeling your clicker with a permanent marker or a sticker to tell them apart.

Can I share my clicker?

Yes, roommates/friends can share a clicker IF THEY AREN'T IN THE SAME CLASS where clickers are used.

Can I change my mind if I've already voted?

You can recast your vote as long as the poll is open. Once the poll is closed, no changes will be accepted.

Can I participate in clicker polls if my vision is impaired?

Yes, i>clicker offers remotes with braille markings that help visually impaired students locate the answer buttons. Contact ATS if you need an i>clicker designed for accessibility.

What if I lose my clicker?

Buy or borrow another clicker. Be sure to register it to receive credit for responses with that remote.

What batteries should I use?

Two AAA batteries, three AAA for the original i>clicker, are expected to last for 300 hours of polling.

Are rebates available?

Yes, look for bundled textbook/i>clicker options from these publishers: Bedford, Freeman and Worth, Cengage Learning, Elsevier, Lippincott, Williams & Wilkins, Macmillan, Pearson Education, Wiley Publishers, and W.W. Norton for mail-in rebates.

What if my clicker stops working?

If fresh batteries don't solve your problem take defective clickers to the UD Bookstore for exchange. What if my clicker gets turned on in my backpack? The clicker will turn itself off automatically after 5 minutes if it doesn't detect an active polling session. Once a session is in progress, the clicker will stay on for 90 minutes after the last response unless manually turned off by pressing the power button.

I accidentally hit the power button during class and turned off the clicker. Will this mess up my answers?

As long as the clicker in on when you vote your answer will register. Because the device ID is linked to your responses in that class it doesn't matter if the remote is powered off between answers as long as the instructor is using the standard AA frequency. If you turn off your clicker during class and your instructor is using a different frequency you'll need to reset it. The directions to change frequency are on the back of the remote.

How do I join a session? Just power on your clicker and participate.

There's no need to search for a channel and join a session. If your instructor chooses to broadcast on a different frequency they'll display the channel and you can follow the directions printed on the back side of your clicker to change the frequency. When the original i>clicker is powered off the device defaults back to the standard frequency of AA. The i>clicker2 saves the frequency change. If you use an i>clicker2 in another class be sure to switch the frequency as needed.

I heard there's a clicker web app. Can I use my iPhone instead of a clicker?

The web application can be used at faculty discretion. Your instructor will let you know if they are accepting web participation and how to set up an account. Web access licenses are available online or at the UD Bookstore. They cost $16/yr or $32/4-yrs. If you already own a standard i>clicker there's no need to purchase a web access license.

More questions? Check for answers at i>clicker's website or Contact ATS.

This page was last modified on September 05, 2013, 11:10.

More questions? Check for answers at i>clicker's website or Contact ATS.